1. Agreement to Terms

By accessing or using the Tirunelveli Sweets website and ordering our products, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Products and Orders

We sell authentic Tirunelveli halwa, palaharam, and traditional sweets. All product descriptions and prices are subject to change. We reserve the right to limit quantities and to refuse or cancel orders in case of errors, fraud, or stock unavailability.

3. Pricing and Payment

Prices are displayed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. Payment can be made by the methods offered at checkout (e.g. cash on delivery, online payment). You are responsible for providing correct payment and shipping details.

4. Delivery and Shipping

Delivery times and shipping charges depend on your location. We deliver within Tirunelveli and across India as per our shipping policy. Risk of loss passes to you upon delivery. Delays due to unforeseen circumstances do not entitle you to cancel unless we agree otherwise.

5. Returns and Refunds

Due to the perishable nature of sweets, we do not accept returns of opened or consumed products. If you receive damaged or incorrect items, please contact us within 24 hours with proof. Refunds, if applicable, will be processed as per our refund policy.

6. Account and Conduct

You must provide accurate information when registering and placing orders. You are responsible for keeping your account credentials secure. You must not use our site for any unlawful purpose or in a way that could harm the website or other users.

7. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of Tirunelveli Sweets and is protected by copyright. You may not copy, reproduce, or use it without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Tirunelveli Sweets shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability shall not exceed the amount you paid for the order in question.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tirunelveli, Tamil Nadu.

10. Changes

We may modify these Terms at any time. Continued use of the site after changes constitutes acceptance. Please review this page periodically.